Privacy & Policy

Welcome to I’m Luxurious.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website imluxurious.com or make a purchase from us.

By using our website or providing us with your personal data, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information
When you place an order, register an account, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through our payment partners; we do not store card details)

B. Non-Personal Information
We may automatically collect:

  • Browser type, IP address, and operating system
  • Device information
  • Pages viewed, time spent on site, and referring website
  • Cookies and tracking data (see Section 6)

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates and confirmations
  • Provide customer support and respond to your inquiries
  • Improve our website, services, and customer experience
  • Send marketing offers, promotions, or newsletters (only with your consent)
  • Prevent fraud or unauthorized transactions
  • Comply with legal obligations

4. Sharing of Information

We respect your privacy and do not sell or rent your personal data.
However, we may share your information in the following cases:

  • Service Providers: with trusted partners (e.g., shipping companies, payment gateways) to complete your order.
  • Legal Requirements: if required by law, court order, or government authority.
  • Business Transfers: in case of merger, acquisition, or sale of our business assets.

All third-party partners are required to protect your data in accordance with this policy.

5. Data Retention

We retain your information as long as necessary for order fulfillment, legal compliance, and business purposes.
You may request deletion of your account or data at any time by contacting us at info.imluxurious@gmail.com.

6. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve website performance and user experience
  • Remember your preferences and shopping cart items
  • Analyze site traffic using tools like Google Analytics

You can manage or disable cookies in your browser settings, but some features may not function properly if cookies are turned off.

7. Data Security

We use industry-standard SSL encryption and security measures to protect your personal information.
However, please note that no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data
  • Correct or update inaccurate information
  • Request deletion of your personal data
  • Opt-out of marketing communications

To exercise these rights, email us at info.imluxurious@gmail.com.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices. We encourage you to review their policies when visiting those sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised “Effective Date.”
Your continued use of our website after changes means you accept the updated terms.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

I’m Luxurious
📧 Email: info.imluxurious@gmail.com
📞 Phone/WhatsApp: +92 370 9006253
🏠 Address: R-18, Sector 10, North Karachi, Karachi, Pakistan