Our luxury leather goods are crafted from the finest full-grain leather sourced from premium tanneries. Each piece undergoes meticulous hand-finishing by skilled Pakistani artisans who have perfected their craft over generations. We use only genuine Italian hardware and premium thread for stitching, ensuring durability that lasts for decades. Every product comes with a authenticity certificate and is backed by our quality guarantee.

Yes, we provide secure delivery services to all major cities across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, and Peshawar. For orders within major cities, delivery typically takes 2-3 business days, while remote areas may take 4-5 business days. We offer free shipping on orders above PKR 15,000 and provide tracking information for all shipments. Cash on delivery is available for orders under PKR 50,000

We offer a 14-day return policy for unused items in their original condition with tags attached. Custom or personalized items cannot be returned unless there's a manufacturing defect. For exchanges due to size or color preferences, customers are responsible for return shipping costs. Refunds are processed within 5-7 business days after we receive the returned item. Items purchased during sale periods can only be exchanged, not returned for refund.

Absolutely! We offer premium customization services including monogramming, embossing, and bespoke leather goods tailored to your specifications. Monogramming typically adds 3-5 business days to your order, while fully custom pieces may take 2-3 weeks depending on complexity. Our master craftsmen can create personalized wallets, bags, belts, and accessories. Customization charges start from PKR 2,500 and vary based on the complexity of your requirements.

To preserve the beauty and longevity of your luxury leather goods, we recommend regular care and proper storage. Clean your leather items monthly with a soft, dry cloth and use a premium leather conditioner every 3-4 months to prevent cracking. Avoid exposure to direct sunlight, extreme heat, or moisture. Store leather bags with tissue paper to maintain their shape and keep them in the provided dust bags. For deeper cleaning or restoration, we offer professional leather care services at our boutiques across major Pakistani cities.

Absolutely! We provide attractive bulk pricing for corporate gifts, retail partnerships, and large quantity orders. Discounts start at 10% for orders of 10+ pieces and can go up to 25% for orders exceeding 50 pieces. We also offer special rates for wedding favors, corporate events, and business partnerships. For bulk orders, we can accommodate custom branding, special packaging, and expedited production timelines. Contact our sales team directly to discuss your requirements and receive a personalized quote.

Typically, only one discount code can be applied per order. Our system is usually set up to accept the last discount code entered if multiple are attempted. Please choose the discount code that offers you the best value for your purchase. If there are special promotions allowing multiple discounts, this will be clearly stated.